Last updated: October 22, 2024
This Privacy Policy describes how Lina (the 'Site', 'we', 'us' or 'our') collects, uses and discloses your personal data when you visit or use our services, make a purchase at ee962e-7b.myshopify.com (the 'Site') or otherwise communicate with us about the Site (collectively the 'Services'). For the purposes of this Privacy Policy, 'you' and 'your' refer to you as a user of the Services, whether you are a customer, website visitor or another person from whom we have collected information under this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, for example to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the updated Privacy Policy on the Site, update the 'Last updated' date and take any other steps required by applicable law.
How we collect and use your personal data
To provide the Services, we collect personal information about you from various sources, as set out below. The information we collect and use depends on your interactions with us.
In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with all applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights and the rights of our users or others.
What personal data we collect
The type of personal data we obtain about you depends on your interactions with our Site and your use of our Services. When we use the term 'personal data', we mean data that identifies you, relates to you or describes you, or that could be linked to you. The following sections describe the categories and specific types of personal data we collect.
Information we collect directly from you
Information you provide directly to us through our Services may include:
- Contact information including your name, address, phone number and email address.
- Order information including your name, billing address, shipping address, payment confirmation, email address and phone number.
- Account information including your username, password, security questions and other information used for account security.
- Customer support information including the information you wish to include in your communication with us, for example when you send a message through the Services.
For some features of the Services, you may need to provide us directly with certain information about yourself. You can choose not to provide this information, but in that case you may not be able to use or access those features.
Information we collect about your use
We may also automatically collect certain information about your interaction with the Services ('Usage data'). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage data may include information about how you visit and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information about your interaction with the Services.
Information we obtain from third parties
Finally, we may obtain information about you from third parties, including sellers and service providers who may collect information on our behalf, such as:
- Companies that support our Site and Services, such as Shopify.
- Our payment processors, which collect payment information (for example bank account, credit card or debit card details, billing address) to process your payment, fulfill your orders and deliver the products or services you requested, so that we can perform the agreement we have with you.
- When you visit our Site, open or click on emails we send you, or interact with our Services or ads, we or third parties we work with may automatically collect certain information using online tracking technologies, such as pixels, web beacons, software development kits, third-party libraries and cookies.
All information we obtain from third parties is handled in accordance with this Privacy Policy. See also the section below, Third-party websites and links.
How we use your personal data
- Providing products and services. We use your personal data to provide you with the Services under the agreement we have with you, including processing your payments, fulfilling your orders, sending notifications regarding your account, purchases, returns, exchanges or other transactions, creating, maintaining and otherwise managing your account, arranging shipping, facilitating returns and exchanges and other account-related features and functionalities. We can also improve your shopping experience by allowing Shopify to match your account with other Shopify services you may wish to use. In this case, Shopify processes your data as set out in the Privacy Policy and the Consumer Privacy Policy.
- Marketing and advertising. We may use your personal data for marketing and promotional purposes, such as sending marketing, advertising and promotional communications by email, SMS or mail, and showing you ads for products or services. This may mean that your personal data is used to better tailor the Services and ads on our Site and other websites. If you are a resident of the EEA, the legal basis for these data processing activities is our legitimate interest in selling our products, pursuant to Art. 6 (1) (f) GDPR.
- Security and fraud prevention. We use your personal data to detect, investigate or take action against potential fraudulent, illegal or malicious activities. If you choose to use the Services and register an account, you are responsible for keeping your account login credentials secure. We strongly recommend that you do not share your username, password and other access credentials with anyone else. If you think your account has been hacked, please contact us immediately. If you are a resident of the EEA, the legal basis for these data processing activities is our legitimate interest in keeping our website secure for you and other customers, pursuant to Art. 6 (1) (f) GDPR.
- Communication and service improvement. We use your personal data to provide you with customer support and improve our Services. This is in our legitimate interest to communicate with you, provide you with effective services and maintain our business relationship with you, pursuant to Art. 6 (1) (f) GDPR.
Cookies
Like many other websites, we use cookies on our Site. Specific information about the cookies we use to support our Shopify store can be found at https://www.shopify.com/legal/cookies. We use Cookies to support and improve our Site and our Services (including remembering your actions and preferences), to perform analytics and gain insights into user interaction with the Services (in our legitimate interest to manage, improve and optimize the Services). We may also allow third parties and service providers to use cookies on our Site to better tailor the services, products and ads on our Site and other websites.
Most browsers accept Cookies automatically by default, but you can set your browser to remove or reject cookies in your browser settings. Please note that removing or blocking cookies may negatively affect your user experience and may cause some Services, including certain features and general functionality, to not work correctly or no longer be available. Furthermore, blocking Cookies may not fully prevent the way we share information with third parties, such as our advertising partners.
How we disclose personal data
In certain circumstances, we may disclose your personal data to third parties for contract performance, legitimate purposes and other reasons covered by this Privacy Policy. Such circumstances may include:
- With suppliers or other third parties who perform services on our behalf (for example IT management, payment processing, data analysis, customer support, cloud storage, fulfillment and shipping).
- With business and marketing partners to provide services and show you ads. Our business and marketing partners will use your data in accordance with their own privacy policies.
- When you instruct, request or otherwise give us permission to pass certain data to third parties, for example to deliver products to you or through your use of social media widgets or login integrations, with your permission.
- With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
- In connection with a business transaction, such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce applicable terms of service and to protect or defend the Services, our rights and the rights of our users or others.
We publicly disclose the following categories of personal data and sensitive personal data about users for the purposes set out above in "How we collect and use your personal data" and "How we disclose personal data":
| Category | Categories of recipients |
|---|---|
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We do not use or disclose sensitive personal data without your permission or for the purpose of inferring characteristics about you.
With your permission, we share personal data as follows to carry out advertising and marketing activities.
Third-party websites and links.
Our Site may contain links to websites or other online platforms managed by third parties. If you follow links to sites that are not affiliated with us or are not managed by us, it is important that you read their privacy and security policies and other terms. We make no guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of the information on these sites. Information you provide in public or semi-public locations, including information you share on third-party social networks, may also be visible to other users of the Services and/or users of these third-party platforms, without limitation as to our or a third party's use of it. The inclusion of such links on our Site does not in itself imply approval of the content on such platforms or of their owners or operators, except as stated in the Services.
Children's data
The Services are not intended for use by children and we do not knowingly collect personal data about children. If you are the parent or guardian of a child who has provided us with personal data, you can contact us using the contact information below to request that it be removed.
As of the effective date of this Privacy Policy, it is not actually known to us that we 'share' or 'sell' personal data of persons under 16 years of age (as these terms are defined in applicable law).
Security and storage of your data
Please note that no security measure is perfect or impenetrable and we cannot guarantee 'perfect security'. Furthermore, it is possible that data you send us is not secure during transmission. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.
How long we retain your personal data depends on various factors, such as whether we need the data to maintain your account, provide the Services, comply with legal obligations, resolve disputes or comply with other applicable contracts and policies.
Your rights
Depending on where you live, you may have some or all of the rights below regarding your personal data. However, these rights are not absolute and may only apply under certain circumstances, and in certain cases we may reject your request, to the extent permitted by law.
- Right of access/knowing: You may have the right to request access to the personal data we retain about you, including details about how we use and share your data.
- Right to remove: You may have the right to request that we remove the personal data we retain about you.
- Right to correction: You may have the right to request that we correct inaccurate personal data we retain about you.
- Right to portability: Under certain circumstances and with certain exceptions, you may have the right to receive a copy of the personal data we retain about you and to request that we transfer it to a third party.
- Right to opt out of sale, sharing or targeted advertising: You may have the right to request that we do not 'sell' or 'share' your personal data, or to opt out of the processing of your personal data for purposes considered 'targeted advertising', as defined in applicable privacy laws. Please note that if you visit our Site while the Global Privacy Control opt-out preference signal is enabled, we will automatically treat this, depending on where you are located, as a request to opt out of the 'selling' or 'sharing' of information for the device and browser you use to visit the Site.
- Restriction of processing: You may have the right to ask us to stop or restrict the processing of personal data.
- Withdrawal of consent: When we require your consent to process your personal data, you may have the right to withdraw this consent.
- Right of appeal: You may have the right to appeal our decision if we refuse to process your request. You can do this by responding directly to our refusal.
- Manage communication preferences: We can send you promotional emails, and you can unsubscribe from receiving them at any time by using the unsubscribe option included in the emails we send you. If you unsubscribe, we can still send you non-promotional emails, such as emails about your account or orders you have placed.
You can exercise any of these rights where indicated on our Site or by contacting us using the contact details below.
We will not discriminate against you for exercising any of these rights. We may need to collect information about you to verify your identity, such as your email address or account details, before we provide a substantive response to the request. In accordance with applicable law, you can appoint an authorised representative to submit requests on your behalf to exercise your rights. Before we accept such a request from an authorised representative, we require the authorised representative to provide evidence of this authorisation to act on your behalf, and we may ask you to verify your identity directly with us. We will respond to your request in a timely manner, as required under applicable law.
Complaints
If you have complaints about the way we process your personal data, you can contact us using the contact details below. If you are not satisfied with our response to your complaint, depending on where you live, you have the right to appeal our decision by contacting us using the contact details below, or by submitting your complaint to your local data protection authority. For the EEA, you can find here a list of the supervisory data protection authorities responsible for each Member State.
International users
Please note that we may transfer, store and process your personal data outside the country in which you live. Your personal data is also processed by staff and third-party service providers and partners in these countries.
If we transfer your personal data outside Europe, we rely on recognised transfer mechanisms such as the European Commission's standard contractual clauses, or equivalent contracts issued by the relevant competent authority in the United Kingdom, where applicable, unless the data is transferred to a country that has been determined to offer an adequate level of protection.
Contact
If you have questions about our privacy practices or this privacy policy, or if you wish to exercise any of the rights available to you, please call us or send us an email at info@linadeco.com or contact us at Rode Ring 33c, 1566 HR, NL.
Under applicable data protection law and unless explicitly stated otherwise, we are the data controller for your personal data.
